Dialogue and Co-creation with Our Diverse Stakeholders: Management for Sustainability

Values are constantly changing for our customers and society. To supply products and services that deliver real value, NEC needs to incorporate processes for dialogue and co-creation with stakeholders into its corporate activities.

Our commitment to promoting dialogue and co-creation with stakeholders is embedded in the concept of “Orchestrating” as stated in our Purpose, “Orchestrating a brighter world” within the NEC Way. The following are examples of the main dialogue and co-creation that we conducted in fiscal 2022.

	Themes and Objectives	Communication Method	Reference
Customers	Contribution to resolving social issues through business activities CS activities aligned to customer characteristics Disclosure of appropriate information about products and services	Sales activities CS activities Established NEC Customer Communication Centers Advertising, PR Holding of NEC Visionary Week	Implementation Examples (Contributions to SDGs, Environmental Solutions Website) NEC’s Activities to Improve Customer Satisfaction (CS) CS (Customer Satisfaction) Initiatives Advertising and PR
Shareholders and investors	Timely, appropriate provision of information Promotion of understanding of the Company, acquisition of feedback from capital markets ESG activity reports and exchanges of opinions	Financial results presentation meeting (quarterly) General Meeting of Shareholders (annually) IR events Briefing on ESG Individual meetings with analysts Sustainability Advisory Committee	IR documents Briefing on ESG Sustainability Advisory Committee
Business partners	Strengthening of partnerships Construction of better supply chains Fair procurement activities	Partner exchange meetings Policy briefings Document Check Supplier Visit Records (SVRs) Declaration of commitment to Guidelines for Responsible Business Conduct in Supply Chains Compliance Hotline	Topic: Respecting Human Rights Supply Chain Management
Employees	Understanding the status of employee engagement Exchange of opinions between employees and management Human resource development and evaluation Promoting appropriate treatment and occupational health and safety	One NEC Survey (annual) Pulse Survey (every three months) Holding of the NEC Way Day Environment Month Town hall meetings with the NEC President One-on-one meetings between supervisors and team members Health and safety committees Labour-management councils	Environmental Management Creating a Diverse Workstyle Environment Health and Safety
United Nations and international institutions, national and local governments	Sustainable growth of society and companies Sustainable development of international society and contribution to the SDGs Compliance with laws and regulations	Participation in global initiatives for strengthening sustainability Policy declaration Public-private sector collaboration projects	Message from the President Participation in International Initiatives NEC Environmental Targets 2030 NEC actions to achieve the SDGs Co-creation Activities with International Organizations
NPOs and NGOs, civil society	Understanding feedback from society Co-existence with local communities Development of young social entrepreneurs	4Revs Environmental communication Stakeholder dialogue NEC Make-a-Difference Drive corporate citizenship activity NEC Social Entrepreneurship School NEC Pro Bono Initiative	Sustainability Advisory Committee Toward Further Development of Human Rights Initiatives in Procurement Cooperation with Local Communities
Students	Understanding feedback from society Supporting the learning of the next generation	NEC Future Creation Program e-Net-Caravan	NEC RECRUITING (Japanese) NEC Future Creation Program (Japanese only) Inclusion and Diversity

Meeting in Davos: AI on the Street
Source: World Economic Forum

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Dialogue and Co-creation with Our Diverse Stakeholders