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Listening to Customers
Let Us Hear Your Opinions
NEC is collecting customer opinions, requests, and complaints through various channels and is applying this information to improve products and services and create new values.
Creating products, services, and new values that satisfy customers begins with understanding the opinions and desires of customers. In order to satisfy customer expectations, NEC listens carefully to not only customer feedback received in the course of daily business operations but also feedback from CS surveys and various communication channels.