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NEC Kobe Data Center

NEC pursues solutions that offer 'Safety & Security', 'Efficiency' and 'Hybrid' features through our original, cutting-edge technologies and expertise. The NEC Kobe Data Center is our flagship data center in western Japan that employs these capabilities to take care of your diverse data center needs.

Safety & Security

Safe and convenient location

  • Safe :
    • -
      Over 7 km away from active earthquake faults.
    • -
      Over 9 km inland from the coastline (tsunamis) and 100 meters
      above sea level.
    • -
      Outside damage-susceptible areas designated in the hazard maps for
      Japan (floods, mudslides and soil liquefaction).
    • -
      Extremely firm ground (N-value* over 60).
    • Convenient :
      About one hour from Osaka Station.
  • *
    N-value: Ground hardness as measured by a standard penetration test
    (JIS A 1219). A value of 50 or higher is considered extremely firm.

Full business continuity support

  • Nearly full compliance with JDCC Tier 4* standards.
  • Base-isolated building structure protects customers’ IT equipment from any seismic activity.
  • The risk of unplanned downtime is reduced by securing power from two substations through primary and secondary feeds.
  • A redundant UPS configuration and standby generators capable of running for 72 hours without refueling ensure a steady power supply and cooling during blackouts.
  • Uninterrupted power supply to server room cooling system.
  • AI-driven early failure detection of critical data center equipment.
  • *
    JDCC Tier 4: The highest level of reliability in domestic data centers according to the facility standards set by the JDCC (Japan Data Center Council).

Advanced security and convenient access through
NEC’s proprietary face recognition technology

  • NEC’s highly secure and convenient NeoFace® face recognition engine delivers the world’s fastest, most accurate* authentication during entry and exit.
    • -
      Walk-through design enables smooth authentication and prevents tailgating without requiring
      users to look at a camera.
  • *
    NEC ranked No.1 several times as the world's most accurate face recognition technology in vendor tests conducted by the US National Institute of Standards and Technology (NIST).
    (Results shown from NIST do not constitute an endorsement of any particular system, product, service, or company by the U.S. government.)

High security standards and internal controls

  • Highly secure access control system.
    • -
      Infrared sensors, surveillance cameras, a behavior detection system and fiber-optic sensors secure the data center from unauthorized access.
  • Compliance with the following security standards/auditing requirements ensures that the data center is capable of providing an extremely high level of security to customers’ assets.
    • -
      Information Security Guidelines for Providing Cloud Services
      (Ministry of Internal Affairs and Communications, Japan)
    • -
      FISC Security Guidelines on Computer Systems for Banking and Related Financial
      Institutions (Facility Standards)*
    • -
      PCI DSS*
    • -
      SOC 2 Type 2 Report for Internal Controls*
  • *
    FISC: The Center for Financial Industry Information Systems.
  • *
    Certified for 9 out of 12 PCI DSS (Payment Card Industry Data Security Standard) compliance requirements.
  • *
    SOC 2 (Service Organization Control 2) report: Internal control report of commissioned business appointed by the American Institute of Certified Public Accountants (AICPA). (SOC 2 compliance for the second Kobe DC facility is expected in 2020.)


Ingenious cooling system realizes a PUE of 1.18*.

  • Effective use of NEC’s proprietary Phase-Change Cooling Units along server room (NEC’s cloud infrastructure) walls lowers air-conditioning power consumption by an average of 40%.
  • Longer free cooling (ambient air) periods realize reduced power consumption in server rooms (20°C water-cooled).
  • Overhead fan units enable precise adjustment of air flow.

Server room air-conditioning system

  1. Exhaust heat from server racks is cooled by the cooling system (Phase-Change Cooling Unit and dry coils).
  2. Cooled air enters the room through Overhead fans.
  3. The right amount of cooled air reaches each rack depending on its temperature.
  • *
    PUE (Power Usage Effectiveness): Data center energy efficiency calculated by dividing total power consumption by IT equipment power consumption. The closer the PUE is to 1.0, the higher the energy efficiency.

Green energy and energy-saving practices

  • Solar power generation system and an underground cooling system reduce power consumption.
    • -
      Energy generated through the solar power generation system is used
      for lighting, etc. within the data center.
    • -
      Outside air is naturally cooled in the underground base isolation layer and
      fed to the electrical room to reduce air-conditioning power consumption by about 50%.
  • Power-saving equipment such as LED lighting and free cooling.


Integrated cloud and colocation services in a hybrid environment

  • Cloud and colocation environments.
    • -
      Cloud infrastructure (NEC Cloud IaaS) and data center colocation services can be integrated and
      delivered within the data center via Layer 2 connection.
  • Capability to support Business Continuity (BC) and Disaster Response (DR).
    • -
      NEC Kobe Data Center and NEC Kanagawa Data Center — NEC’s two flagship data
      centers — are connected by an inter-data-center network and can be used for BC/DR purposes.
    • -
      Flexible network connection between data centers is achieved through
      Software-Defined Networking (SDN).
    • -
      Multi-cloud connection via secure and closed network.

High-quality services for integrated operation

  • NEC Kobe Data Center and NEC’s other core data centers are centrally operated and monitored by NEC’s Integrated IT Service Management Center, which is built on the ITIL*framework.
  • 24/7/365 operation managed by specialists.
  • Consistent operational quality via optimized operational design, standardization and systemization based on NEC’s extensive experience.
  • Customers can monitor their incident status on the web portal.
  • *
    ITIL® (Information Technology Infrastructure Library):
    A publicized framework with compiled best practices (based on success stories) for IT service management. (ITIL® is a Registered Trademark of AXELOS Limited.)

Large-scale capabilities and FISC compliance*

Support for large-scale use

  • Handles high power loads.
    • -
      Average 16kVA per rack on high-load floors.
  • Layout and design flexibility.
    • -
      Floors with 3,800 mm ceiling height available.

Support for financial institutions

  • Compliance with FISC Security Guidelines on Computer Systems for Banking and Related Financial Institutions.
  • Ample space for N+2 redundancy (power supply and air conditioning).
  • PCI DSS* Version 3.2 certification (requirement 9).
  • *
    FISC: The Center for Financial Industry Information Systems.
  • *
    Certified for 9 out of 12 PCI DSS (Payment Card Industry Data Security Standard) compliance requirements.