Product inspection: Quality examination work

Standardizing inspections drastically reduces work hours, decreasing the burden of visual inspection work.
While manual inspections are subject to variations in criteria, automatic judgment by AI enables more objective data analysis.

Used AI

RAPID machine learning

Early detection of production line anomalies

Supporting the stable operation of equipment by capturing subtle changes in individual data that require expert knowledge and detecting anomalies. Additionally, assist in passing down the expertise and experience of skilled workers.

Used AI

Demand prediction of new products

Using AI for similarity judgments and difference and causal analysis eliminates subjective biases and enhances transparency of the underlying data, fostering faster and more effective communication among stakeholders based on data-driven insights.
A data foundation is built for demand prediction, enhancing prediction accuracy by visualizing tacit knowledge as data.
Even with personnel changes, performance levels are maintained.

Used AI

Optimization of maintenance parts inventory

Improve demand prediction accuracy, reduce stockout risks, and achieve inventory reduction.
Automatically calculate adjustment numbers and minimize planning effort.

Used AI

Demand forecasting: Order placement operation at a retail store

Order is placed based on the supply and demand forecasting by AI that predicts the most appropriate number of sales, not based on a veteran staff’s instinct or experience. This contributes to a reduction of food loss and a departure from dependency on individual skills for order placement work, leading to improvement and standardization of operations.

Used AI

Solution

Loan screening: Loan examination work

AI learns the judgment logic of responsible bank personnel for screening, which helps drastically shorten screening time, thus enhancing convenience for customers. In addition, AI can explain reasons for the examination result and ensure the same screening quality as that by humans, reducing the workload of responsible persons and allowing expertise and knowledge of financing examination operations to be taken over.

Used AI and solution

Fraudulent account detection: Detecting fraudulent transaction accounts

Instead of humans, AI detects and picks up bank accounts that need scrutiny, then scores the transaction risk level. The efficiency of examination operations is improved by utilizing AI for the primary research. Furthermore, AI recognizes any changes to an account that are not noticeable by humans, preventively identifying the account as a potential high risk one.

Used AI

Efficiency improvement and advancement of insurance operations using AI

A next-generation agency system utilizing AI supports over 30,000 agencies. The AI analyzes customer contract details, accident information, and personal data such as changes in family structure. By understanding the changes in customer needs and risks, it becomes possible to suggest adjustments or new related products at the optimal time.

Solution

Sales assistance system: Marketing for finding new customers

This system is capable of finding potential customers who have been overlooked by manual checks, creating a list of larger number of customers than before. Detecting needs of those increased customers in the list makes it possible to propose products more effectively and build new business opportunities.

Used AI and solution

RAPID machine learning

Road surface inspection: Routine inspection and maintenance management

AI detects cracks in road surfaces or runways using image data from drive recorders at an early stage reducing the life cycle cost of maintenance. We aim to enhance preventive maintenance in order to extend the life of roads by improving work efficiency with limited human resources and budgets.

Used AI

Railroad facility maintenance: Planning maintenance work

By analyzing measured data, it is possible to predict future facility conditions and to identify factors which cause facility deterioration. A prediction at the level of a veteran engineer can adequately support planning and decision making for maintenance work and enhance the quality of inspection and repair, optimizing cost savings.

Used AI

Solution

Passenger ticket sale prediction: Analyzing behaviors of members on the Web

This prediction solution helps eliminate the shortage of expert resources for data analysis, and improves methods for utilizing huge volumes of data. In addition, finding unexpected features can encourage the creation of a new method. Knowing tendencies difficult to grasp through human analysis can makes it possible to perform promotion activities such as a campaign notice at more appropriate timing than ever.

Used AI and solution

Infrastructure anomaly detection: Monitoring power generation facilities

Automated and real time analysis of collected sensor data on temperature, vibration, pressure, voltage, flow rate, and others enables anomalies to be detected at an early symptom stage, including subtle anomalies which would not be noticed even by inspection experts.

Used AI

Solution

AI Chatbot: In-house help desk and call center work

Customers can inquire with AI Chatbots from the smartphones or computers regardless of when and where they do, which brings efficiency and labor-saving to inquiry handling, and increases customer satisfaction.

Used AI

Solution

Self-care: Enhancing health by analyzing health check data

By analyzing health check data (e.g. weight, waist size, blood pressure, carbohydrate metabolism, lipid metabolism) and lifestyle data (e.g. exercise, diet, alcohol drinking), the health check values that will deeply affect the diagnosis of lifestyle diseases can be predicted for a few years ahead. Furthermore, this solution simulates future health check values after a subject revises the lifestyle, encouraging behavior modification of the subject.

Used AI

Solution

NEC Digital Assistant: Supporting employees' remote work

AI supports a variety of types of employees' daily work by providing immediate responses to their requests or questions without wait time for 24 hours a day, 365 days a year, thus reducing the workload of inquiry handling divisions. This enables the employees to focus on their main work.

NEC's internal verification found that thanks to this system, the time spent for coordinating meeting schedules can be reduced by 65 percent and that for reimbursing transportation expenses can be reduced by 75 percent, for example.

Used AI

Solution

Design and development support for AI talent training programs

Enable staff in each department to build and utilize AI on their own.

Solution