Use Cases

Manufacturing
Product inspection, buying behavior analysis
Retailing
Cashier-less stores, demand prediction
Finance
Illegal or fraudulent account detection, loan screening
Public safety
Infrastructure anomaly detection, road surface inspection
Traffic and transportation
Passenger ticket sale prediction, railroad facility maintenance
Healthcare
Self-care, AI drug development
Work style
AI chatbot, digital assistance system
Marketing
Brand analysis, sales assistance system

Manufacturing

Product inspection: Quality examination work

Standardizing inspections drastically reduces work hours, decreasing the burden of visual inspection work.
While manual inspections are subject to variations in criteria, automatic judgment by AI enables more objective data analysis.

Used AI

RAPID machine learning

Buying behavior analysis: Analyzing the consumer buying behavior based on their insight

Visualization of consumers’ unconscious reactions and behavior information improves marketing. The levels of consumers' attraction to different types of product packaging are converted to indexes based on sight line analysis. This enables the comprehension of consumers' actual reactions as they select products, including which part of a product they saw first, and which product they compared it to.

Retailing

Cashier-less store: Payment operation at a store

A comfortable customer experience is provided by skipping product barcodes scanning, which shortens customers' wait time for a cashier, as well as solving cashier labor shortage problems.
A cashier-less store has been launched in the NEC headquarter building using in-store cameras and various technologies such as image recognition.

Related case study

Demand forecasting: Order placement operation at a retail store

Order is placed based on the supply and demand forecasting by AI that predicts the most appropriate number of sales, not based on a veteran staff’s instinct or experience. This contributes to a reduction of food loss and a departure from dependency on individual skills for order placement work, leading to improvement and standardization of operations.

Used AI

Solution

  • currently operational in Japan market

Other solutions for retailing industry

GAZIRU Individual Identification Service (individual item management) A cloud service that provides identification of individual items by utilizing Object Fingerprint Recognition technology, which recognizes minute patterns naturally generated on the surface of products or parts.
NEC Marketing Segmentation (Customer profile estimation) This solution enables a customer’s life style to be visualized by using AI engines, accelerating life style marketing.

Finance

Fraudulent account detection: Detecting fraudulent transaction accounts

Instead of humans, AI detects and picks up bank accounts that need scrutiny, then scores the transaction risk level. The efficiency of examination operations is improved by utilizing AI for the primary research. Furthermore, AI recognizes any changes to an account that are not noticeable by humans, preventively identifying the account as a potential high risk one.

Used AI

Loan screening: Loan examination work

AI learns the judgment logic of responsible bank personnel for screening, which helps drastically shorten screening time, thus enhancing convenience for customers. In addition, AI can explain reasons for the examination result and ensure the same screening quality as that by humans, reducing the workload of responsible persons and allowing expertise and knowledge of financing examination operations to be taken over.

Used AI and solution

Other solutions for finance industry

Strengthening Information Governance This solution can accurately elicit information to be managed in documents such as emails and sales reports from the perspective of security and compliance with laws and other regulations. This helps prevent information security or law infringement incidents that might halt business operations or lead to the loss of business opportunities.

Public safety

Infrastructure anomaly detection: Monitoring power generation facilities

Automated and real time analysis of collected sensor data on temperature, vibration, pressure, voltage, flow rate, and others enables anomalies to be detected at an early symptom stage, including subtle anomalies which would not be noticed even by inspection experts.

Used AI

Solution

Road surface inspection: Routine inspection and maintenance management

AI detects cracks in road surfaces or runways using image data from drive recorders at an early stage reducing the life cycle cost of maintenance. We aim to enhance preventive maintenance in order to extend the life of roads by improving work efficiency with limited human resources and budgets.

Used AI

Other solutions for public safety

Crowd behavior analysis AI learns millions of crowd images and the number of people there, and then compares those data with a mass of people extracted from actual images as a single object. This makes it possible to accurately estimate levels of congestion and the number of people in images.
Behavior detection solution This solution accurately and automatically detects suspicious behavior such as intrusion and object abandonment through installed cameras in real-time basis. People’s behaviors are effectively monitored to identify dangerous situations.

Traffic and transportation

Passenger ticket sale prediction: Analyzing behaviors of members on the Web

This prediction solution helps eliminate the shortage of expert resources for data analysis, and improves methods for utilizing huge volumes of data. In addition, finding unexpected features can encourage the creation of a new method. Knowing tendencies difficult to grasp through human analysis can makes it possible to perform promotion activities such as a campaign notice at more appropriate timing than ever.

Used AI and solution

Railroad facility maintenance: Planning maintenance work

By analyzing measured data, it is possible to predict future facility conditions and to identify factors which cause facility deterioration. A prediction at the level of a veteran engineer can adequately support planning and decision making for maintenance work and enhance the quality of inspection and repair, optimizing cost savings.

Used AI

Solution

Healthcare

Self-care: Enhancing health by analyzing health check data

By analyzing health check data (e.g. weight, waist size, blood pressure, carbohydrate metabolism, lipid metabolism) and lifestyle data (e.g. exercise, diet, alcohol drinking), the health check values that will deeply affect the diagnosis of lifestyle diseases can be predicted for a few years ahead. Furthermore, this solution simulates future health check values after a subject revises the lifestyle, encouraging behavior modification of the subject.

Used AI

Solution

NEC’s AI Drug Development Business

NEC is advancing the development of personalized cancer immunotherapy that targets neoantigens of each individual patients. NEC’s Neoantigen prediction Technology, which has been trained based on accumulated proprietary experimental data, identifies and prioritizes patient-specific neoantigens, in order to activate the patient’s own immune system and attack cancer cells.

Used AI

Solution

Other solution for healthcare

NEC Emotional Analysis Solution Based on the data obtained from wearable devices, a worker's emotional state is digitized. By comparing an emotion history with a work history, issues can be found, which will be a clue to the reform of work style.

Work style

AI Chatbot: In-house help desk and call center work

Customers can inquire with AI Chatbots from the smartphones or computers regardless of when and where they do, which brings efficiency and labor-saving to inquiry handling, and increases customer satisfaction.

Used AI

Solution

NEC Digital Assistant: Supporting employees' remote work

AI supports a variety of types of employees' daily work by providing immediate responses to their requests or questions without wait time for 24 hours a day, 365 days a year, thus reducing the workload of inquiry handling divisions. This enables the employees to focus on their main work.

NEC's internal verification found that thanks to this system, the time spent for coordinating meeting schedules can be reduced by 65 percent and that for reimbursing transportation expenses can be reduced by 75 percent, for example.

Used AI

Solution

Other solutions for work style reform

People Analytics — Utilizing human resource data This solution helps plan human resource strategies and measures, and evaluate them, which will maximize employee engagement.

Marketing

Brand analysis: Brand image study via analysis of questionnaire answers

By analyzing cause and effect of customers' responses to the concept of a product and visualizing their decision-making processes for the purchase with multifaceted factors, it is possible to comprehend cause and effect relationships among influential factors affecting brand evaluation. These analyses enable early verification of what the product concept should be to meet consumers' needs and preferences, leading to the development of a new product that wins customers' hearts.

Sales assistance system: Marketing for finding new customers

This system is capable of finding potential customers who have been overlooked by manual checks, creating a list of larger number of customers than before. Detecting needs of those increased customers in the list makes it possible to propose products more effectively and build new business opportunities.

Used AI and solution

RAPID machine learning

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