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NEC develops Agentic AI to boost productivity through automation of advanced specialized tasks

Tokyo, November 27, 2024 - NEC Corporation (NEC; TSE: 6701) has developed Agentic AI designed to enhance productivity by automating complex specialized tasks. This Agentic AI integrates various AI technologies, including generative AI, with a range of IT services to autonomously perform assigned tasks. NEC’s Agentic AI will be launched in Japan from January 2025.

This Agentic AI enables users to input the task they wish to accomplish, after which the AI autonomously breaks down the task, designs the necessary workflows, and selects the most suitable AI or IT services for each step. The tasks are then executed automatically.

As its first application, NEC has developed a system that automates processes requiring decision-making, such as business planning, talent management, and marketing strategy formulation. The system performs comprehensive searches across internal and external information to streamline decision-driven tasks.

Agentic AI for comprehensive search of internal and external information

Various companies and public institutions have started initiatives to transform operations by leveraging generative AI for efficiency and automation of tasks. However, in practical use, challenges have emerged, such as the need to craft precise prompts aligned with specific intentions and to integrate multiple AI tools to improve response accuracy. The common approach to these issues is to build custom AI solutions tailored to each task, but this requires advanced expertise, significant time, and substantial costs.

NEC’s newly developed Agentic AI allows users to input the task they wish to accomplish. In response, NEC’s high-speed generative AI Large Language Model (LLM), "NEC cotomi," autonomously breaks down the task and designs the necessary workflows. It then selects the most suitable AI or IT services for each task and executes them automatically. This enables the automation of processes that require decision-making by comprehensively searching internal and external information.

For example, if a user inputs "Create a development strategy for career hires," the system identifies the final deliverable as a development plan and breaks the task into multiple components, such as gathering and analyzing internal and external information, generating programs, and executing them. To accomplish these tasks, it designs a workflow that combines tools such as NEC cotomi, LLMs, internal and external search engines, and NEC's proprietary diagram context comprehension feature (*1). The result is the creation of a detailed career development plan.

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Application scenario

This innovative approach empowers users without advanced expertise to achieve results by simply inputting their desired tasks. NEC’s Agentic AI is expected to significantly enhance efficiency in specialized fields such as business planning, human resource management, and marketing strategy development, driving transformation in corporate and business operations.

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Automation of advanced specialized tasks with Agentic AI

NEC offers end-to-end digital transformation (DX) services, from strategy and concept consulting to implementation-focused offerings, based on the three pillars of business models, technology, and organization/talent. Additionally, in its shift from a traditional systems integrator to a "Value Driver," NEC restructured its value creation model under the name "NEC BluStellar," (*2), which leverages NEC’s cutting-edge technologies, developed and refined through years of experience and proven cross-industry expertise, aiming to transform business models, address social challenges, resolve management issues faced by customers, and lead them into a brighter future.

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Note:
  • (*1)
  • (*2)

    NEC BluStellar is a value creation model that leverages NEC’s cutting-edge technologies, developed and refined through years of experience and proven cross-industry expertise. It aims to transform business models, address social challenges, resolve management issues faced by customers, and lead them into the future.

About NEC Corporation
NEC Corporation has established itself as a leader in the integration of IT and network technologies while promoting the brand statement of “Orchestrating a brighter world.” NEC enables businesses and communities to adapt to rapid changes taking place in both society and the market as it provides for the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential. For more information, visit NEC at https://www.nec.com.

Orchestrating a brighter world

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