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FAQ
Questions concerning the collection and recycling of used products
Can I sell my used computer back to NEC?
NEC has a buy-back service for customers who wish to sell their used NEC computer. The procedure differs depending on whether you are an individual or a corporation. Links for each service are provided below.
Note that NEC refurbishes computers bought back from customers and sells them as NEC Refreshed PCs(Japanese).
See the links below if you wish to sell back your used NEC computer.
The purchase prices indicated are rough estimates based on computer type and model. Please contact the buy-back service support staff for specific figures.
Can I get NEC to collect my used NEC computer or monitor?
NEC collects used NEC products.
The procedure differs depending on whether you are an individual or a corporation. Links for each service are provided below.
- For products used by individuals
NEC collects used NEC computers and monitors via its 121ware.com website.
See the links below for information on target products, fees, and procedures. - For products used by corporations
There are two methods used to collect used NEC products: one is for NEC to pick up the products from the customer's premises, and the other is for the customer to bring the used products to one of NEC's collection points.
Can I get NEC to collect my used EP cartridges?
NEC collects used genuine NEC cartridges from NEC laser or LED printers, facsimiles, and all-in-one copiers.
See the links below for information about target products and collection methods.
How do I dispose of the battery pack from a laptop computer?
- With the enactment of the Law for the Promotion of Effective Utilization of Resources on April 1, 2001, manufacturers producing or using small rechargeable batteries became obliged to collect and recycle them.
NEC subsequently became a member of the Battery Association of Japan's Small Rechargeable Battery Recycling Promotion Center. We collect small rechargeable batteries using the collection system operated by the center. - Please send any other inquiries concerning NEC's environmental activities to the contact below.
