Participation in the implementation of face recognition technology in Singapore

After joining NEC, I began by working on research and development in system management involving network virtualization technology. My responsibilities included building systems such as software-defined networking (SDN), which was a developing area during that period. After two years, I responded to an internal recruitment within the laboratory for members to participate in demonstration experiments of a face recognition system. Since my work and interests involved incorporating AI technologies like video analysis into systems, I applied for and accepted this position.

After my transfer, the nature of my work underwent a significant transformation. Although I was able to acclimate to the new research theme with the support of my team members, the most notable change was in my work location and culture. Due to the collaborative demonstration project with the Government of Singapore, I was reassigned to NEC APAC Pte. Ltd., headquartered in Singapore. In this capacity, I participated as a researcher and developer, providing support to the solution architect on site.

This assignment marked my first experience with the challenges specific to on-site demonstrations. Most issues stemmed from system incompatibility or inherent system limitations, demanding specialized troubleshooting skills. Unlike laboratory settings, on-site environments impose constraints on processing time and available resources, while also requiring adaptability to requests such as managing 100 cameras simultaneously.
Cultural differences in project execution were also evident. In Japan, actions are typically taken only after a thorough assessment of potential outcomes. Conversely, in Singapore, there is a more experimental approach—initiatives proceed once they are deemed feasible. Initially, this shift surprised me, but working within this environment proved to be an invaluable learning experience. It was during this period that I developed a proactive ability to anticipate and identify future challenges that continued to benefit my current research endeavors.

Drawing on my experience in Singapore, I contributed to the implementation of a body surface temperature screening system at five major airports in Hawaii beginning in 2020. This system, which integrates thermal camera technology, was adopted as a preventive measure against COVID-19. The successful deployment of this initiative was recognized with the 72nd Electrical Science and Engineering Promotion Award in 2024.

Understanding key aspects from firsthand information that may not be accessible from an office 

A critical aspect of my research involves achieving a clear understanding of the core issues at hand. For instance, practical challenges—such as insufficient precision—frequently arise during the implementation phase, making root cause analysis essential. Addressing recurring problems systematically enables a deeper comprehension over time. Resolving a single issue often has broader implications, potentially rectifying multiple related challenges simultaneously. Furthermore, pursuing in-depth solutions rather than temporary fixes to surface-level issues can drive technological advancement.

It is also common for unforeseen issues, not previously considered within the academic community, to emerge in practical applications. Promptly sharing these findings with the academic community represents a valuable contribution, and actively working toward their resolution can yield even greater benefits.

Perseverance is also important. In today’s rapidly evolving environment, expedited prototyping and continuous refinement based on customer feedback are vital for successful commercialization and market leadership. Often, true customer needs only become apparent through direct engagement and iterative development. Initiating an early prototype and incorporating user input is a fundamental process for effective application development.

Taking the initiative and engaging directly with present challenges is crucial. Every problem presents an opportunity; confronting them proactively lays the groundwork for future success.