NEC's Digital ID : Institute for Human Services (Hawaii) Case Study [2:47]

Digital ID for Inclusive Societies.

Around the world,
homelessness is a pressing issue,
leaving many without basic essentials
such a shelter, food, and healthcare.
The island of Hawaii facing a rise of homelessness
and is aiming to provide a roof over every head,
and medical and social services to keep everyone on their feet.

Leading the charge is a Hawaii-based non-profit organization
known as the Instutute for Human Services (IHS).

The IHS faced three challenges:
verifying homeless client identities,
efficiency collecting quality data
from encounters during outreach,
and gathering insights from the collected data
to make data-driven decisions.

So when we see a homless client,
I think the biggest obstacle
or the biggest thing that we want to do
is find out who they are
and if they have any case management
services is place.

To better verify client identities,
the IHS leverages on world-class
face recognition technology provided by NEC.

Digital IDs areprovided to the homeless
to ensure that they can receive follow-up care and attention,
instead of every interaction feeling like a one-off encounter.

When encountering homeless people during outreach,
staff use mobile phones

We are actually matching up
a technology company such as NEC
that our community partner IHS has,
that helps them do their jobs better.

NEC has worked with stakeholders
to develop a mobile application
which integrates face recognition
via an API.
every homeless individual now has a unique digital ID,
enabling IHS workers to access consistent
and accurate records.

I think ultimately
technology has the power
to help us end homelessness more quickly.

And when that happens,
I think everybody benefits.
It's a win, win, win for the person we're serving,
for my staff who are serving them
and for the community in which they live.

As a future vision,
the project aims to establish a community-wide
homeless care coordination system
to share data with community partners
using NEC's digital ID as the common identifier.

NEC works with partners
to solve social issues
and build a stronger and more inclusive society

CI:
Orchestrating a brighter world
NEC