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November 8 (Thursday) [Venue: Hall B7]

14:00 - 14:50 Special Seminar SS1-7
Simultaneous interpretation (From English to Japanese)
Current Trends and Future Directions for Airport Operations

Greg Forbes

Director, Above Wing Operations (SPS), Delta Airlines

Airlines are carrying more customers than ever before; 7% more passengers are flying in 2018 compared to the 4 billion flown in 2017. This growth trend is expected to continue through the next decade as living standards improve, populations migrate around the world, and low-cost carriers put air travel within the financial reach of even more people. Despite cost pressures from fuel prices, both business and leisure demand is strong and pricing is stable in most markets.

However, the expansion of airport facility capacity has not kept pace with the increase in customer demand, especially in the developed world.

Customer preference for airports closer to major city centers and airlines' strategy to operate larger aircraft has created unprecedented operational density. By 2035, roughly twice as many customers will occupy the same amount of airport space compared to today. This puts pressure on raising the efficiency and productivity of systems and processes, but without compromising our core values of safety, reliability and customer comfort.

Airlines have traditionally solved increases in customer volume with increases in labor. However, the performance required to reach the necessary levels of productivity and efficiency is now beyond the capabilities of humans alone. In order to be successful in this increasingly dense operating environment, Delta needs new, thoughtful and clever solutions. These solutions use new technology to enhance the capabilities of our employees to both protect the safety of our operations and improve convenience for our customers. And these solutions are only possible through close collaboration with our technology partners, like NEC.


November 8 (Thursday) [Venue: Hall D1]

16:00 - 16:45 NEC Seminar 7-D
Simultaneous interpretation (From English to Japanese)
Transforming customer experience and path to Digital Transformation 2.0 through sensor fusion and facial recognition

Kris Ranganath

Vice President, NEC America Customer Experience Center of Excellence

Digital Transformation 1.0 was all about going paper less, e-commerce, mobile apps and in creating a digital society where we have easier access to information, communication, commerce and services. As we make progress in AI and analytics, and move towards Digital Transformation 2.0, we should also shift our attention to look at how we can use sensors, biometrics, analytics and AI to secure our physical infrastructure, and how to digitally enable these infrastructure to provide friction-less experience to all. This presentation highlights how we can use available sensors, mobile/wearables, biometrics, analytics and AI to extend digital experience to physical world. This presentation will also highlight means to realize better ROI (return on investment) by removing friction, securing infrastructure and enhancing consumer and citizen experiences.


November 9 (Friday) [Venue: Hall B7]

12:15 - 13:15 Special Seminar SS1-4
Simultaneous English interpreting provided
Learning from Silicon Valley on how major corporations carry out innovation and the challenge that NEC X is taking on

Rob Nail

CEO, Singularity University

Osamu Fujikawa


Dr. PG Madhavan


Singularity University CEO Rob Nail joins Osamu Fujikawa and Dr. PG Madhavan of NEC X to delve into how major corporations have pursued innovation at Silicon Valley, the mecca of innovation, and the challenge that NEC X is taking on.

Rob Nail, Osamu Fujikawa, Dr. PG Madhavan
14:00 - 15:30 Special Seminar SS1-5
Simultaneous English interpreting provided
Back-to-back Lectures
Latest trends in cyber security and compliance with U.S. NIST security standards

Ronald S. Ross

Fellow, U.S. National Institute of Standards and Technology

Toshihiko Fujii

Assistant Commissioner, Acquisition, Technology and Logistics Agency, Ministry of Defense

These back-to-back lectures by key persons from Japan and the U.S. will deal with the current state of cyber security in Japan and the latest trends in compliance with U.S. NIST SP800-171 security standards. These lectures are a must for CIOs and cyber security officers of companies mulling compliance with NIST SP800-171, which affects all Japanese suppliers.

Ronald S. Ross, Toshihiko Fujii
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    Please note that the title and/or content of presentations and seminars may be subject to change.