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NEC Global Enterprise Solutions for Hospitality

Value Proposition

logo:Hospitality

NEC offers a wide variety of hospitality solutions, such as telephony systems and core systems that many global hotel chains have benefited from, along with solutions that enhance guests’ experience.

  • Effective hotel management and efficient guest services
  • Bolstering business growth through efficient management and cost reduction

Features

  • Hotel basic management system that includes PMS, CRM and Banquet.
  • Head office system that is highly effective for managing multiple hotel operations and customer information.
  • Telephony systems such as IP-PBX, voice mail, call accounting, to facilitate communication between guests and hotel staff.
  • ONE BOX solutions realizing PMS and telephony systems on the same platform.
  • Face recognition system that enables provision of VIP support and undesirable guest management, for customer satisfaction enhancement.
  • Digital signage solutions that provide templates, signage engines and displays perfected by our knowhow to directly promote sales and increase customer satisfaction.
  • Guest room solutions that present stylish air-conditioning and lighting controls.

Solution

Function/Operation Feature
Smart Hospitality
  • NEHOPS
  • UNIVEREGE SV Series
  • NEC Solution Platforms
  • Facial Recognition System
  • Digital Signage
  • Guestroom Tablet Solution
NEC provides total systems for hotels, combining base technology such as PBX and PMS, and leading-edge solutions for guests/staff. The best Japanese practices can be adopted comprehensively, simply and in a short period of time. Japan-quality services obtain/nurture loyal customers and maximize the lifetime value to increase revenues for clients.

Case Studies

Mandarin Oriental, Paris

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Unified Communications Solutions
Mandarin Oriental Paris chose NEC's unified communications solution in order to ensure an outstanding guest experience and improve staff productivity.

Le Méridien Park Hotel Frankfurt

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Unified Communications Solutions
NEC provided high-level hospitality communications solutions to solve customer's challenges.

Topics

June 10, 2015 – Press Release
NEC launches NEC Smart Hospitality Solutions

April 22, 2015 – Press Release
NEC Launches New Unified Hospitality Solution Platform

November 20, 2014 – Press Release
NEC India Deploys Leading Face Recognition Solution at Lemon Tree Hotels for Advanced Security

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