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NEC Global Enterprise Solutions for Hospitality

Value Proposition


NEC offers a wide variety of hospitality solutions, such as telephony systems and core systems that many global hotel chains have benefited from, along with solutions that enhance guests’ experience.

  • Effective hotel management and efficient guest services
  • Bolstering business growth through efficient management and cost reduction


  • Hotel basic management system that includes PMS, CRM and Banquet.
  • Head office system that is highly effective for managing multiple hotel operations and customer information.
  • Telephony systems such as IP-PBX, voice mail, call accounting, to facilitate communication between guests and hotel staff.
  • ONE BOX solutions realizing PMS and telephony systems on the same platform.
  • Face recognition system that enables provision of VIP support and undesirable guest management, for customer satisfaction enhancement.
  • Digital signage solutions that provide templates, signage engines and displays perfected by our knowhow to directly promote sales and increase customer satisfaction.
  • Guest room solutions that present stylish air-conditioning and lighting controls.


Function/Operation Feature
Smart Hospitality
  • NEC Solution Platforms
  • Facial Recognition System
  • Digital Signage
  • Guestroom Tablet Solution
NEC provides total systems for hotels, combining base technology such as PBX and PMS, and leading-edge solutions for guests/staff. The best Japanese practices can be adopted comprehensively, simply and in a short period of time. Japan-quality services obtain/nurture loyal customers and maximize the lifetime value to increase revenues for clients.

Case Studies

Mandarin Oriental, Paris


Unified Communications Solutions
Mandarin Oriental Paris chose NEC's unified communications solution in order to ensure an outstanding guest experience and improve staff productivity.

Le Méridien Park Hotel Frankfurt


Unified Communications Solutions
NEC provided high-level hospitality communications solutions to solve customer's challenges.


June 10, 2015 – Press Release
NEC launches NEC Smart Hospitality Solutions

April 22, 2015 – Press Release
NEC Launches New Unified Hospitality Solution Platform

November 20, 2014 – Press Release
NEC India Deploys Leading Face Recognition Solution at Lemon Tree Hotels for Advanced Security

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