SigmaSystemCenter 3.3 Update Module (SSC0303-0007.zip) Patch Name : SSC0303-0007 Patch Description : A module to improve functions considered in SigmaSystemCenter 3.3. Release Date : Dec/22/2015 File Name : SSC0303-0007.zip Target Product : SigmaSystemCenter 3.3. Target Versions of Components *1: SigmaSystemCenter Version: 3.3-26097, SystemProvisioning 6.3.0024 Necessary Patch : SigmaSystemCenter: SSC0303-0003 Reboot : N/A Patches Contained in This Patch: SSC0303-0004, SSC0303-0005, SSC0303-0006 *1) How to check target versions of components - SigmaSystemCenter and SystemProvisioning A version is displayed at the bottom of the Web Console. Target Version: "Version: 3.3-26097, SystemProvisioning 6.3.0024" (SigmaSystemCenter 3.3 SSC0303-0003 is already applied.) This update module incorporates the following improvements in SigmaSystemCenter 3.3. 1. Functional Enhancements 1.1. Functional Enhancements in SystemProvisioning (1) Added a new registry key, "VimServiceTimeout," for VMware Web services (#16912, SSC0303-0004) Support Overview: We added a new registry key called VimServiceTimeout so that users can change a timeout value. The value applies to when waiting for API responses of VMware Web services, such as when retrieving information from or operating vCenter Server or ESXi. In the existing system, if the response time is 100 seconds or more, the API request fails because of exceeding the .NET Framework timeout period and then SystemProvisioning produces the following massage: uAn unexpected error has occurred in communication with the vCenter Server or ESX. Reason: The operation has timed-out.v The response time, however, sometimes need more than 100 seconds when the management server is under heavy load. As the solution, we enabled the timeout value is configurable by specifying the value in the registry. Procedure 1. Set the number of seconds (default: 0 = 100 seconds) to the following registry key: [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\NEC\PVM\Provider\VM\VMware] VimServiceTimeout (DWORD) 2. Restart PVMService service. (2) Fixed the problem and improved the issue with performing datastore operations when the management server is under heavy load. (2-1) Fixed the problem with a timeout error of datastore operations (#16871, SSC0303-0004) Support Overview: We fixed the problem that a timeout error occurs when a datastore operation time is getting longer because the management server is under heavy load. When performing datastore operations via VMware Web API, each API request does not return until the vCenter server has finished processing the request. In the existing system, if the process time exceeds the .NET Framework timeout period, the API request fails even in the processing phase and then SystemProvisioning produces the following massage: uAn unexpected error has occurred in communication with the vCenter Server or ESX. Reason: The operation has timed-out.v To solve this, we provide the following feature: (1) if detect the .NET Framework timeout error; (2) SigmaSystemCenter searches the API request that led to the error instead of producing the error massage; and (3) waits for the request to be completed. Please note that the longer operation time may cause SSC command timeout. To avoid this, you must set a preference timeout time to the following at \bin\ssc.exe.config: 2013-10-13 Please note that if this is not specified, the latest version will be applied as the same in the existing system. (4-3) Fixed the problem that the GetPerformanceInformation API does not respond to requests (4-4) Fixed the problem that the API returns NullReferenceException when specifying NULL to FirstLogonCommands (4-5) Fixed the problem that the API returns NullReferenceException when creating a VM on a logical network without defining a port group to the network (4-6) Fixed the problem that the API returns NullReferenceException when specifying NULL to a host profile when crating a template (4-7) Fixed the problem that cannot retrieve a DatastoreTags property =============================================================================== Installation Procedures and Release Modules List =============================================================================== For the procedures to unzip and install this software, other information regarding installation, and release modules list, see Install.txt. In addition, if you set up SigmaSystemCenter components in a clustering environment, see Clustering.txt for the installation procedures in a clustering environment. =============================================================================== Notes on Unzipping a .zip File =============================================================================== [Notes 1] Before unzipping the zip file of this software, confirm and delete the ZoneID information with the following procedure. If you unzip the zip file and install the software with the ZoneID information, the module after installing the software will not work properly. The information called "ZoneID" has been added to a file downloaded from a site in a zone configured other than [Intranet] on Internet Explorer of Windows Vista, Windows XP Service Pack 2 or later, or Windows Server 2003 Service Pack 1 or later. If ZoneID is added to the zip file, the ZoneID information is succeeded to a deployed file and a warning of security is displayed when executing the file, consequently, services or processed may not start. (1) Checking and changing the policy setting (Hide mechanisms to remove zone information): 1) Click the [Start] button, and click [Run]. 2) Enter "gpedit.msc", and click [OK]. 3) The Group Policy Object Editor dialog box appears. Click [User Configuration], click [Administrative Templates], double-click [Windows Components], and double-click [Attachment Manager]. 4) Check the [State] of [Hide mechanisms to remove zone information]. If it is "Enabled," click [Disabled] on the Hide mechanisms to remove zone information Properties dialog box, and click [OK]. If it is "Disabled" or "Not Configured," you do not need to change the setting. (2) Deleting the ZoneID information of the zip file: 1) Open the properties dialog box of the zip file, and click the [General] tab. 2) If the following message is displayed, click [Unblock], and click [OK]. Security: This file came from another computer and might be blocked to help protect this computer. (3) Changing the policy setting (Hide mechanisms to remove zone information): If you changed the policy setting (Hide mechanisms to remove zone information) from "Enabled" to "Disabled," configure it to "Enabled" with the same procedure. [Notes 2] When unzipping the zip file of this software, specify a path whose length is not over 80 bytes as the path to extract. If you specify a path whose length is over 80 bytes, the zip file might not be extracted properly. -------------------------------------------------------------------------------- [Terms of Use] Terms for use of this update module conform to "NEC Software License Agreement" of the product to which this software will be applied. -------------------------------------------------------------------------------- [Trademark and Copyright Information] All rights reserved. Copyright in this software is owned by NEC Corporation. * All other brands and products used in this document are the trademarks or registered trademarks of their respective trademark holders. -------------------------------------------------------------------------------- Copyright NEC Corporation 2015