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Maintenance and Warranty
Enhanced Service and Support System
To use your NEC computer for a long time free from worry, NEC guarantees to replace or repair necessary parts for free for up to one or three years from purchase in the unlikely event a failure occurs.
For China
For Japan
- *1:Services provided by the warranty may vary by the country in which the product is used and the contents of the service agreement. Contact your local NEC sales office for details.
- *2:The warranty is valid for NEC’s POWERMATE and VersaPro series of business computers for overseas.
(PC-MC, PC-MG, PC-VC, and PC-VG models) - *3:If the HDD needs to be repaired or replaced, NEC assumes no responsibility for the loss of settings, programs or data.
- *4:All faulty parts replaced in the performance of this service remain the property of NEC.
- *5:The 3-year repair warranty and 3-year parts warranty services are available only in the country of purchase. The standard warranty service of that country will not be available, if a customer brings in a computer that is not from the country of purchase.
- *6:Aging degradation of batteries is not included in the 1-year battery warranty coverage.
Services Available at Each Service Center
- *:Contact your local NEC sales office for details of business hours, etc.
China
Warranty service | Three-year pickup warranty |
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Contact | Service center | Service | Supported languages |
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NEC Fielding Information Technology Service |
Pickup service | Chinese |
Singapore
Warranty service | Pickup warranty * For Warranty terms, please contact local branch office |
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Contact | Service center | Service | Supported languages |
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NEC Asia Pacific Pte.Ltd NEC Customer Support Centre |
80 Bendemeer Road, #05-02 Hyflux Innovation Centre, Singapore 339949 |
Pickup service | English, Chinese |
Please note that the contents of this page may change without notice.