"Smart Retail CX" Aiming to Create Convenient and Pleasant Customer Experiences [03:00]
Retail industry faces issues, such as intense competition with the entry of new players, change in consumer behavior and rapid labor shortage. "Smart Retail CX" resolves these issues, and enables store operations creating convenient and pleasant customer experiences. Based on the concept of "Consumer-Centric Retailing: Becoming the retailer of choice for consumers", NEC aims to provide "Consolidated Efficiency", "Engaging Mind" and "Retail Digital Trust".
(May 29, 2020)