Customer Experience Solution Portfolio [3:42]
Today's mobile world is complex, but telecom technologies and services for individual users are very similar. So instead of trying to differentiate with technology, NEC suggests mobile operators focus more on customer experience as a key watchword for 2016. Francesca Serravalle, Head of Solution Strategy at NEC Europe talks to Deborah Collis about NEC's suite of end-to-end customer experience solutions.
(March 28, 2016)