New solutions to global challenges

Enhancing Travel Experiences

Digital ID

Key challenges anticipated due to an increasing number of travelers
  • ● Risk of terrorism, pandemics and other safety threats
  • ● Labor shortage for customer support services and airport capacity limitations
  • ● Customer dissatisfaction and shopping opportunity loss by increasing waiting time.

NEC’s Digital ID utilizes face recognitiontechnology which is world No.1 in speed and accuracy, as a common digital key to enable safer,more secure and convenient travel.

Seamless and stress-free travel
Before Departure
Register your passport, credit card, and health information along with your face image before departure to use the services you want while you travel.
At the Airport

Passports and boarding passes will no longer need to be shown for check-in, baggage drop-off, security checks, passport control, boarding or any other departure procedures.

At the Town
Transportaion –
Purchase passes and board efficiently
Hotels –
No more check-in procedures and room keys
Shopping –
No need to use your card
Restaurants –
Serving customers with handled food allergies.
Tourist attractions –
Enjoy smooth entry and optimal transit routes
In sudden illness

e examined by a local doctor who can check your pre-registered health information. Insurance procedures will also be processed smoothly.

Travel Experiences with Digital ID

Digital ID will utilize personal information that has been consented for use solely for purposes designated by the individual at the time of pre-registration.

[NEC Group Policy on Biometric Authentication Utilization]
NEC has enacted the NEC Group AI and Human Rights Principles in order to conduct business operations with respect for privacy and human rights as the highest priority in the social implementation of AI (Artificial Intelligence) and the utilization of biometrics and other data.
>> For more information (PDF)

The Beginning of the Digital ID Age.

Case 1 - Narita International Airport, Japan

Travelers will be able to drop off baggage, clear security, and board without showing a passport or boarding pass by registering their face image at the time of check-in, making for a smooth process overall. Preparation is currently underway for implementation in spring 2020. For more information.

For more information:

Case 2 - Nanki Shirahama, Japan

Face recognition is revitalizing this resort and enabling hospitality to be extended throughout its region. Tourists will be greeted at the airport with a welcome board, enter their hotel rooms without keys, and pay at stores and restaurants without cards, providing them with an enhanced and more enjoyable travel experience.

For more information: