City Management
in a Digital Age

By 2050, the urban population will almost double to reach 6.3 billion. The movement of people and things will continue to increase as well. Existing infrastructure and resources will not be able to handle these growing demands. Meanwhile, the amount of data generated from technological advances will increase, too. Cities will be able to use this data to provide better and more efficient services, and develop attractive communities, while also making sure their city is safe.

01 Safety and Peace of Mind

A city’s safety is essential for maintaining comfortable daily lives for citizens, and promoting economic activity and employment. It provides citizens with peace of mind, and attracts tourists, businesses and events. Digital tools can greatly enhance safety, such as by reducing criminal activity and shortening the time it takes to solve crimes.

02 Seamless Citizen Experience

Growing populations demand an ever greater number of services. Cities must not only provide these services more efficiently, but also create new and better experiences to make themselves more attractive to citizens and businesses. Empowered by digital technologies, administrators have begun doing just that, such as by offering more seamless access to transport or administrative services.