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NEC is working with IBM to deliver advanced unified communication and collaboration capabilities to businesses around the world. NEC, a global market leader in enterprise communications, will integrate IBM Lotus Sametime collaboration platform with NEC's UNIVERGE IP communications servers.
UNIVERGE gateway module for IBM Lotus Sametime provide the following features to Lotus clients within
Lotus Sametime IM chat, web conference, or IBM Lotus Notes e-mail inbox via NEC's UNIVERGE communications servers.
-Online presence
-Click-to-call
In February 2008, NEC Australia deliver its first beta release of the UNIVERGE gateway module for IBM Lotus Sametime to an IBM Australia customer. And also, it will be available in the US, Europe, Japan, and Australia in early April, 2008.
NEC and IBM collaborate to deliver Unified Communications to businesses around the world. In February 2008, NEC Australia delivered its first beta release to the IBM Australia customer. And also, it will be available in the US, Europe, Japan, and Australia in early April, 2008.
As a global player in enterprise communications, NEC integrate IBM Lotus Sametime 8.0 collaboration platform, with NEC's UNIVERGE IP communication servers.
"UNIVERGE gateway module for IBM Lotus Sametime" provide "Online presence" and "Click-to-Call" services to Lotus clients.
Do you want to improve productivity throughout the workplace?
Are you looking for an integrated, easy-to-use, scalable, secure and seamless transition?
NEC promise to realize the streamline your workflow and communications by "UNIVERGE gateway module for IBM Lotus Sametime".
We would appreciate your sincere consideration of "UNIVERGE gateway module for IBM Lotus Sametime" .
Online Presence
"Online Presence" enable user to see who is available now. After clicking the Refresh status button, the current status will be reflected in the presence icon next to contact list.
So user can avoid time wasted on attempts to reach unavailable staff.
And user can choice the modes of communication (Email, Chat, etc...) depending on the each presence check results.
Click to Call
"Click to Call" enable the effective communication in a timely manner by one-click. After clicking the Phone button, outgoing call will be started. So user can avoid time wasted on operation to dial the phone number.
And user can prevent redial caused by a wrong number.
IBM Lotus Sametime have several communication tools for many purposes. Chat, Voice chat, Voice conference, Web conference, Call, Email...
Using the "Presence check" and "Click to Call" functions with these tools, user can communicate with people more smoothly and effectively.
-Click to Call function is implemented on Sametime server.
-Presence function is implemented on Sametime connect client.
Here is the basic operating procedure using Presence check and Click to Call functions.
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1. Presence check -On Sametime contact list, select individual user or group that you want to confirm. -Click a Refresh status button on the toolbar. -Selected user's call status will be updated. -If the call status is No-busy, please go to the next. |
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2. Click to Calll -Select the No-busy user, and click a Start a Call button on the toolbar. -The call will be started. -If you want to start a web conference, please go to the next. |
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3. Web conference -Click a Web conference button on the toolbar of the meeting window. -The web conference will be started by using a web camera. |
Business:
-Easy implementation
-Reduce maintenance cost
-Reduce travel cost
-Lower training cost for use
-Change communication for the better and faster
-Improve customer service
-Improve overall corporate performance
End user:
-Improve individual productivity
-Facilitate the decision making
-Easy-to-use presence check and click to call
-Enable to check the presence before the call
-Result in global communication anytime, anywhere
-Enable to choose communication tool
-Enable to use Sametime/Notes features seamlessly
This integration with Lotus Sametime software will benefit various fields.
-Healthcare facilities
-Hospitality industry
-Educational organization
etc...
These have a need to communicate rapidly and immediately to resolve issues, collaborate or find the right specialist at the right time.
-NEC's UNIVERGE IP telephony server is global top share
-NEC's UNIVERGE Collaboration middleware provide wide range of call function
-NEC have many telephony product lineup
(IP-PBX, IP phone, soft phone, mobile phone, etc...)
-NEC and IBM have the consulting experience and achievements
-IBM's Lotus software is global top share
NEC has various solutions that satisfy every customer need from solutions for Small to Medium Businesses to solutions for enterprises. Thanks to our 100+ years of experience in voice communications and out 30 years of voice and data communications experience, we know how to satisfy every customer need. NEC, a global leader in VoIP and data communications for the enterprise and small-medium business, delivers an innovative suite of products, applications and services that help customers achieve business value through technology.
NEC offers a complete portfolio of solutions for wireless, unified communications, voice, data and management services, and an open migration path to protect investments. We can tailor a solution to meet almost any need. Contact NEC to learn more about how our customized Unified Communications solutions can improve your business processes, and increase customer responsiveness, employee collaboration and infrastructure efficiency.
NEC and IBM collaborate to deliver Unified Communications to businesses around the world. In February 2008,
NEC Australia delivered its first beta release to the IBM Australia customer. And also, it will be available
in the US, Europe, Japan, and Australia in early April, 2008.
