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Services optimized in response to the business needs of our clients and structured to win global market competition.
NEC Global Services® offers the potential for a single consistent worldwide platform of PCs and networks originating from Asia and stretching forth into Oceania, North America and Europe.
NEC works in close collaboration with its overseas offices to provide a comprehensive range of IT services starting with preliminary research and extending to construction, development, operational management and protection.
Standardized services are offered at optimal cost-effectiveness utilizing global standards of management methods based on ITIL®, PMBOK® and COBIT®, thereby allowing for worldwide IT management that achieves a unitary structure integrating domestic operations with international affiliate offices.
This service is provided and managed through the desktop environment involving client PCs and phones. Enabling effective handling of queries pertaining to system resources and appropriate responses to trouble-shooting issues, this service provides for an overall reduction in TCO (total cost of ownership) and allows for better rates of cost performance to be achieved within the desktop environment.
This service is based on the selection, implementation and establishment of basic office software & operating systems and achieving operational management of such systems. Used in combination with help desk services, this service allows for immediate resolution to queries pertaining to usage methods or other instances where difficulties might occur.
We provides services that increase efficiency within the IT environment including reliable management of client PC issues ranging from their initial provision, establishment, setup, protection, modification and ultimately to their removal.
With regards to the establishment of phone system (telephone/ PBX), we offer management services initiating with vendor selection and we ensure uniformity in establishment, execution, operation and protection of telephone/ PBX services. We offer consistency regardless of changes in office layout, office relocation or other changes relating to organizational structure.
We provide a unified contact point to serve as an interface to respond to our clients' queries and concerns relating to hardware malfunctions, software operational methods as well as trouble-shooting and other service-related inquiries. At our help desks, we accumulate and analyze knowledge gleaned over time, and from these efforts we seek to incorporate continuous improvements in overall operational services. In addition, this knowledge gleaned at the help desks enables not only specific overall IT service improvements but also helps pinpoint potential areas for specific improvements in business operations, thereby serving as a source of valuable operational information.
This service provide for the construction of and operational management over an optimal IP network. Rather than being limited to a focus on individual overseas offices alone, this service offers for smooth IP network connectivity between Japan and individual overseas offices as well as amongst and between the individual offices themselves. Confronting the challenges of manpower shortages supporting network operations, this service enables cost-effective network operational control.
This service ensures optimal IT network operations by managing design, implementation, procurement, testing and operations of network servers including web servers and mail servers.
We provide efficient IT services including necessary control over the provision, establishment, construction, testing and operations of the network. (WAN management is also offered as an optional service).
From multiple line services such as IP-VPN and Internet VPN, we select and procure networks that are appropriate to the client's business. Drawing on NEC's wealth of experience in this area, we choose the optimal configuration to minimize overall costs.
From server rentals to data center outsourcing, we provide facilities and its management services in line with the client's operations strategy.
This services offer comprehensive security management services including protection from critical information & data breach or the threat of cyber attack against critical data and resources housed at remote facilities. Through a comprehensive service offerings that extend from consulting services pertaining to security threats to security operational and educational issues, we preserve the confidentiality and integrity of information resources. We evaluate the system environment before any incident has occurred examining risks for both known and unknown threats.
We offer a comprehensive approach to protecting critical data from disclosure and the threat of unauthorized access. Based on a firm understanding of our client's operational security requirements, we provide security solutions as well as operational management of such solutions. In order to protect the confidentiality and integrity of overseas information resources, a security management cycle appropriate to the overseas site's environment is established, and we offer a full range of consulting services around these requirements ranging from establishing security level objectives to actual management in accordance with such objectives.
Designed for companies entering global markets in Asia (Japan, China, Southeast Asia), Oceania, North America or Europe, we offer local-level IT platform development and operations services as well as protection services. In concert with NEC affiliates located around the world, NEC Global Services® offers consistent services, and stands ready to meet our client's needs in the best way possible.
