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Home > Solutions & Services > Global Services > The issues which global companies face
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The issues which global companies face

NEC Global Services® was created to achieve global IT management allowing for fulfillment of our clients' goals in global business strategy.

The number of issues relating to IT systems of overseas affiliates at global companies is rising:

For companies developing global businesses, each and every year IT issues are increasing in complexity, and in numerous cases, IT has become a critical component of overall corporate strategy. A decline in governance has progressed rapidly manifested by decreasing capabilities to manage an entire corporate entity, and the personnel and communications costs necessary to resolve these issues are pressuring tremendously overall business management.

Illustration of IT-related problems piling up

In addition, where IT is not aligned properly in conformance with business requirements, corporate IT personnel are scrambling to respond to trouble on a daily basis, and therefore are repeatedly unable to concentrate on the necessities of the core business. Corporate IT systems that do not respond quickly to changes in business environments have a profound negative impact on overall corporate competitiveness and ultimately may contribute to lost business opportunities.

Global IT Management (GIM) is increasingly demanded:

A prompt response to the IT service needs of overseas affiliates has become a business necessity in order to ensure that business opportunities are not lost and real-time problem-solving takes place within these affiliates. Increasingly, while keeping a close watch on activities at the local affiliate level, it has become necessary that optimization of the IT environment be seen from a global viewpoint.

Illustration of establishing Global IT Management

In order to solve global IT subjects, such as security, risk management, and IT governance, it is pressing need to establish the global IT management (GIM) which does not perform IT management by the region or the country, but manages IT synthetically standing on global viewpoint.

Moving from an era of procurement of IT assets to fulfillment of IT services:

For companies finding it difficult to unify their IT environments at overseas affiliates due to differences of language, customs, culture and law, what has become the deciding factor amidst these IT challenges that are rising everyday is the mindset transition wherein a company shifts from a viewpoint which regards IT facilities as simply corporate assets to the correct mindset that views IT services as a critical business function.

Illustration of a shift from procurement of IT assets to fulfillment of IT services

IT services provide numerous advantages that lead to overall advancements in business performance including support for the fulfillment of greater visibility, business operations and protections as well as more reliable service quality. From systems designs to systems development, implementation and operation, the potential exists to outsource to professionals who are expert in the global businesses, and thereby enable companies to not only refocus on their core businesses, but also achieve greater efficiency in IT management by reducing the total cost of personnel resources.

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