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Home > Products > Servers > NEC Express5800 Server Series > Server Management > NEC ESMPRO > Notes
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Notes

Notes for using NEC ESMPRO Manager, NEC ESMPRO Agent on Windows XP Service Pack 2/Windows Server 2003 Service Pack 1/Windows Server 2003 R2.

1. Windows Firewall port

To use NEC ESMPRO Manager or NEC ESMPRO Agent on Windows XP Service Pack 2/Windows Server 2003 Service Pack 1/Windows Server 2003 R2, open the Windows Firewall port.

Notes

  1. It is applied only if Windows Firewall is enabled on Windows Server 2003 Service Pack 1/Windows Server 2003 R2.
  2. For Windows XP Service Pack 2, firewall is enabled by default.

Problem

In Windows XP Service Pack 2, Windows Firewall is enabled by default. And if firewall is optionally enabled (default is disabled) in Windows Server 2003 Service Pack 1/Windows Server 2003 R2, NEC ESMPRO Manager and NEC ESMPRO Agent cannot communicate, and then cannot monitor the server.

Steps to avoid this issue

If Windows Firewall is enabled, open the Windows Firewall ports by the following steps.

(1) From the Start menu, click the Rum.... Input firewall.cpl in Open: box, and click OK.
(2) Click the Exceptions tab in the Windows Firewall dialog box, and then click the Add Port....

Windows Firewall dialog box

(3) In the Add a Port dialog box, fill Name: and Port number: boxes, select TCP or UDP radio button, and then click OK.

Add a Port dialog box

Required Ports (NEC ESMPRO Manager)

Set the following ports in Add a Port dialog box of Windows Firewall on the NEC ESMPRO Manager installed machines,

Name (can be changed) Port Number Protocol Environment
Communication between managers 8806 TCP In case of communication between managers function is enabled.
SNMP Trap 162 UDP In case of Manager Alert (SNMP) is enabled (default)
High Reliability Alert 31134 TCP In case of Manager Alert (TCP/IP in Band) is enabled.
Web Component 80 TCP When Web Component is used.

Required Ports (NEC ESMPRO Agent)

Set the following ports in Add a Port dialog box of Windows Firewall on the NEC ESMPRO Agent installed machines,

Name (can be changed) Port Number Protocol Environment
SNMP 161 UDP All

2. Monitoring a server

Monitoring a server where multiple IP addresses are set for a single network card.

Problem

If a monitored server has multiple IP addresses for a single network card, the IP address of the SNMP Response packet from NEC ESMPRO Agent may differ from the source address in the IP header of the SNMP Request packet from NEC ESMPRO Manager.
In such a case, if NEC ESMPRO Manager receives the Response packet from NEC ESMPRO Agent before Windows Firewall Service starts, the server cannot be monitored thereafter.

Steps to avoid this issue

On the Operation Window, open [Properties] on the server icon, change the IP address to another one that is set on the monitored server, and reboot the Manager computer.

3. DMI

DMI is not supported by NEC ESMPRO Manager, NEC ESMPRO Agent on Windows XP Service Pack 2/Windows Server 2003 Service Pack 1/Windows Server 2003 R2.

4. Ports used

Ports used by NEC ESMPRO Manager and Agent

NEC ESMPRO Manager and Agent use the following ports. If a firewall is placed between Manager and Agent, or if Windows Firewall is enabled, open the following ports.

Between Manager and Agent
Function Manager (Port) Direction Agent (Port) Protocol Remarks
Operation Window (Auto discovery)   →
←
   icmp icmp
Operation Window (Server Status Polling)

DataViewer

Server Down Detection		   →
←
 161 UDP snmp
Report to Manager (SNMP) 162 →
←
 Undetermined UDP snmp-trap
Report to Manager (TCP/IP In-Band)

Report to Manager (TCP/IP Out-of-Band)		 31134 →
←
 Undetermined TCP  

The upper direction shows the direction at start-up, and the lower shows the return.
Change both Agent and Manager settings when you change the port number for the Report to Manager (TCP/IP In-Band).

The setting method is as follows.

<Agent>

  1. Click the Setting - Destination Setting menu on Alert Manager, then you can see Destination Setting dialog showed
  2. Select the TCP/IP In-Band and click [Modify ID] on Destination Setting dialog, then you can see ID Setting dialog showed.
  3. Click [Address] on ID Setting dialog, then you can see Manager (TCP/IP In-Band) Setting dialog showed.
  4. Set the port number to Port Number on Manager (TCP/IP In-Band) Setting dialog.

<Manager>

  1. Click the Setting - Base Setting menu on Alert Manager, then you can see Base Setting dialog showed.
  2. Select the Receive from Agent (TCP/IP) and click [Configure] on Base Setting dialog, then you can see Receive from Agent (TCP/IP) setting dialog showed.
  3. Set the port number to Port Number on Receive from Agent (TCP/IP) Setting dialog.

Change both Agent and Manager settings when you change the port number for the Report to Manager (TCP/IP Out-of-Band).

<Agent>

  1. Click the Setting - Destination Setting menu on Alert Manager, then you can see Destination Setting dialog showed.
  2. Select the TCP/IP Out-of-Band and click [Modify ID] on Destination Setting dialog, then you can see ID Setting dialog showed.
  3. Click [Address] on ID Setting dialog, then you can see Manager (TCP/IP Out-of-Band) Setting dialog showed.
  4. Set the port number to Port Number on Manager (TCP/IP Out-of-Band) Setting dialog.

<Manager>

  1. Click the Setting - Base Setting menu on Alert Manager, then you can see Base Setting dialog showed.
  2. Select the Receive from Agent (TCP/IP) and click [Configure] on Base Setting dialog, then you can see Receive from Agent (TCP/IP) setting dialog showed.
  3. Set the port number to Port Number on Receive from Agent (TCP/IP) Setting dialog.

Undetermined means that the unoccupied port at the communication start-up will be selected.

Between Manager and Manager
Function Manager (Port) Direction Agent (Port) Protocol Remarks
Inter-Manager Communication Undetermined →
←
 8806 TCP  

The port number can be changed in the Remote Manager dialog by selecting Operation Window menu [Option] → [Customize] → [Remote Manager].
Undetermined means that the unoccupied port at the communication start-up will be selected.

Between Manager or Agent(only for Windows) and Mail Server
Function Manager (Port) Direction Agent (Port) Protocol Remarks
Internet Mail Undetermined →
←
 25 TCP smtp

The port number for the Internet Mail can be changed by following.

  1. Click the Setting - Base Setting menu on Alert Manager, then you can see Base Setting dialog showed.
  2. Select the Internet Mail and click [Configure] on Base Setting dialog, then you can see Internet Mail setting dialog showed.
  3. Set the port number to SMTP Port number on Internet Mail Setting dialog.

Undetermined means that the unoccupied port at the communicaation start-up will be selected.

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