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Products & Services
Please select a category of question you have concerning NEC.
- Where can I find drivers for NEC products?
- Where can I find information on NEC products and services? / Where can I buy NEC products?
- How can I find support window for NEC products and services?
- How can I confirm my rebate status?
- I have a Japanese Model PC (PC-9800 series; i.e.PC-9801 / PC-9821 / PC98-NX / Lavie / Versa-Pro NX). How can I get maintenance support in my country / area?
- I have a Japanese Model PC (PC-9800 series; i.e.PC-9801 / PC-9821 / PC98-NX / Lavie / Versa-Pro NX). How can I get drivers to work on non-Japanese Operating Systems?
- I have a Japanese Model PC (PC-9800 series; i.e.PC-9801 / PC-9821 / PC98-NX / Lavie / Versa-Pro NX). How can I change BIOS from original langage to English or non-Japanese Operating Systems?
- How can I become your reseller or distributor?
- What is "Resonantware"?
- Where can I find datasheets for NEC semiconductors?
- Where can I find datasheets for NEC electronic components?
- Where can I find information on NEC robot (PaPeRo/R100/2003)?
- Where can I find information on NEC infrared thermal imaging camera?
- Where can I find information on NEC fluorescent lamp?
1.Where can I find drivers for NEC products?
A: Please view Download(Drivers) to find drivers.
* for PCs
* for Servers
* for Peripherals (Monitors / Printers / Optical Drives / Projectors)
Please contact us through Contact Us (Products Service & Support) section, if you could not find.
2.Where can I find information on NEC products and services? / Where can I buy NEC products?
A: Please visit our Products and Solutions to view information on our Products and Services.
- Products by Category
- Products A-Z
Please note some products may not be available due to restrictions in certain countries or regions, and some regional / country Sites may only be written in the local language.
3.How can I find support window for NEC products and services?
A: Please visit Products & Solutions(Service & Support) to view information about local support window. Please note some products may not be available due to restrictions in certain countries or regions, and some regional / country sites may only be written in the local language.
4.How can I confirm my rebate status?
A: Please contact local support window for your products. To find support window, please visit Products & Solutions(Service & Support) to view information.
5.I have a Japanese Model PC (PC-9800 series; i.e.PC-9801 / PC-9821 / PC98-NX / Lavie / Versa-Pro NX). How can I get maintenance support in my country / area?
A: PC-9800 series are ONLY SOLD in Japanese market, and its architecture is developed for Japanese language environment. So, our support coverage is limited to Japan.
However, if you are user of the international service & support named "UltraCare International Service", you can have a support for PC products outside of Japan. Please visit UltraCare International Service to view further information about this service.
6.I have a Japanese Model PC (PC-9800 series; i.e.PC-9801 / PC-9821 / PC98-NX / Lavie / Versa-Pro NX). How can I get drivers to work on non-Japanese Operating Systems?
A: PC-9800 series are PCs only for Japanese Market, and its architecture is developed for Japanese language environment. So, NEC have no guarantee for using it on except pre-installed Operating Systems(Japanese). and they are unavailable for use of Non-Japanese Operating Systems such as English.
7.I have a Japanese Model PC (PC-9800 series; i.e.PC-9801 / PC-9821 / PC98-NX / Lavie / Versa-Pro NX). How can I change BIOS from original langage to English or non-Japanese Operating Systems?
A: PC-9800 series are PCs only for Japanese Market, and its architecture is developed for Japanese language environment. So, it is unavailable for changing its operating system or langage except pre-installed operating system(Japanese).
8.How can I become your reseller or distributor?
A: NEC has some organization depending on the product and region/country. Please contact and inform us your business area and products which you would like to handel through Contact Us (Product Information) for more details.
9.What is "Resonantware"?
A: "Resonantware" is near-future ubiquitous networking devices visualized by NEC Designers. Please visit to Resonantware page to view more details.
Please note that these are concept models and not planned to be commercialized at this stage.
10.Where can I find datasheets for NEC semiconductors?
A: Please visit Products & Solutions (Semiconductor and Component Products & Solutions) to view information on Products and Services.
Please contact us through Contact Us (Products Service & Support) section, if you could not find.
11.Where can I find datasheets for NEC electronic components?
A: Please visit Products & Solutions (Semiconductor and Component Products & Solutions) to view information on Products and Services. Please contact us through Contact Us (Products Service & Support) section, if you could not find.
12.Where can I find information on NEC robot (PaPeRo/R100/2003)?
A: Please visit Personal Robot Center site for more details. PaPeRo was named after an acronym of "Partner-type Personal Robot". It is a prototype "personal robot" that communicates with human beings as one of the family members at home.
13.Where can I find information on NEC infrared thermal imaging camera?
A: Please visit Products & Solutions (Other Products & Solutions) to view information about Products and Services.
14.Where can I find information on NEC fluorescent lamp?
A: Please visit Products & Solutions (Other Products & Solutions) to view information about Products and Services.
