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Case Study for Inventory Tracking System: IT Peripheral Vendor
Reduced the time required for sales staff to perform inventory counting and reporting and eliminated the need to manually compile gathered information.
Challenges
- The IT peripheral vendor needed to compensate for differences in distributors, dealers and resellers based on the number IT peripherals when they announce a price drop.
- Different models carry a different compensation figure and the total compensation is based on the quantity of peripherals on hand.
- In order to correctly ascertain the amount of stock, sales staff must visit distributors, dealers and resellers to count the stock manually.
- Sales staff must prepare inventory reports for each item and submit them to headquarters for compilation.
Solution
- In order to eliminate manual work, NEC provided a handheld terminal that scans the model number and serial number, and sends the collected information to a server.
- To compile the information effectively, NEC also provided a web application for gathering data from sales staff.
- Users of the handheld terminal can access the web application online anywhere, anytime. When accessing the web application, users can synchronize the data with the server via the Internet.
Results
- By using a handheld terminal, sales staff no longer have to perform manual stock-counting; they can just scan the model number and serial number, minimizing human error.
- Marketing staff are able to compile the data provided by sales staff faster by utilizing the web application.
- After implementing this system, the lead time for stock counting and compiling data was significantly reduced.
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