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- NEC Global Services® Overview
- Solutions by management issues
- Speedy IT implementation and operation optimization
- Business expansion to emerging countries
- Designing/Deployment of standard IT service led by the headquarters
- Optimization of IT operation process
- Global PC procurement/operation
- Global network/security monitoring
- Global human resource education/management
- Global business continuity
- What is Global IT Management?
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Case 1 Speedy IT implementation and operation optimization
Customer’s issue and requirement
“We want to optimize IT operation and deploy business applications with speed in Asian region.”
In order to expand business in Asian region and to concentrate on core business, outsource IT operation and implementation of business applications for speedy deployment.
NEC Solution
NEC enables visualization by surveying/updating existing IT environment and managing IT operation, and provides one-stop management for each site.
Global helpdesk
Receive and manage incidents and service requirements.
Languages: English, Chinese, Japanese
Global onsite support service
Provide settings and exchanges of hardware and status check onsite.
Available in Asian countries including Japan.
Customer’s Benefits
- Enabling IT environment visualization speedily
- Stable system operation by introducing operation management
- Business application installation as a part of one-stop support
