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Case 1 Speedy IT implementation and operation optimization

Customer’s issue and requirement

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“We want to optimize IT operation and deploy  business applications with speed in Asian region.”
In order to expand business in Asian region and to concentrate on core business, outsource IT operation and implementation of business applications for speedy deployment.

NEC Solution

NEC enables visualization by surveying/updating existing IT environment and managing IT operation, and provides one-stop management for each site.

Global helpdesk

Receive and manage incidents and service requirements.
Languages: English, Chinese, Japanese

Global onsite support service

Provide settings and exchanges of hardware and status check onsite.
Available in Asian countries including Japan.

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Arrow to Customer’s Benefits

Customer’s Benefits

  • Enabling IT environment visualization speedily
  • Stable system operation by introducing operation management
  • Business application installation as a part of one-stop support