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Case 4 Optimization of IT operation

Customer’s issue and requirement

Man Icon

“We want to optimize IT operation in overseas sites”.
IT operation in overseas sites requires too much people.
Operation is depending on each individual skill, a risk when IT members resigned are concerned.

NEC Solution

NEC provides low cost outsourcing by using remote service and shared process

Process standardization

WE review and optimize the operation process by adjusting to the shared process.

Onsite remote support service

By combining onsite and offshore efficiently, we will ensure convenience and the cost reduction at the same time.

Optimization of IT operation image
Arrow to Customer’s Benefits

Customer’s Benefits

  • Large amount of cost reduction(able to reduce more than 50% in some cases)
  • Reduce the risk of losing controls in operation depending on individual skills
  • Continuous service improvement