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- Speedy IT implementation and operation optimization
- Business expansion to emerging countries
- Designing/Deployment of standard IT service led by the headquarters
- Optimization of IT operation process
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Case 4 Optimization of IT operation
Customer’s issue and requirement
“We want to optimize IT operation in overseas sites”.
IT operation in overseas sites requires too much people.
Operation is depending on each individual skill, a risk when IT members resigned are concerned.
NEC Solution
NEC provides low cost outsourcing by using remote service and shared process
Process standardization
WE review and optimize the operation process by adjusting to the shared process.
Onsite remote support service
By combining onsite and offshore efficiently, we will ensure convenience and the cost reduction at the same time.
Customer’s Benefits
- Large amount of cost reduction（able to reduce more than 50% in some cases）
- Reduce the risk of losing controls in operation depending on individual skills
- Continuous service improvement
