Service Menu
Services optimized in response to the business needs of our clients and structured to win global market competition.
NEC Global Services® offers the potential for a single consistent worldwide platform of PCs and networks originating from Asia and stretching forth into Oceania, North America and Europe.
NEC works in close collaboration with its overseas offices to provide a comprehensive range of IT services starting with preliminary research and extending to construction, development, operational management and protection.
Standardized services are offered at optimal cost-effectiveness utilizing global standards of management methods based on ITIL®, PMBOK® and COBIT®, thereby allowing for worldwide IT management that achieves a unitary structure integrating domestic operations with international affiliate offices.
Desktop Service
We provide and manage a desktop environment including client PCs and phones. We consistently provide desktop environment with balanced cost / performance ratio, through overall reduction in Total Cost of Ownership (TCO) by managing issues related to system resources and trouble shootings appropriately.
OS & Office Software
We provide a set of processes of selection, implementation and configuration of office software and operating systems, along with achieving operations management of established systems. We also provide a consolidated package of groupware, i.e. e-mail, schedule manager, address book, document management and so forth, and ID management functions with user support.
Client PC
We provide a set of PC lifecycle management processes including procurement, installment, configuration, operation, maintenance, updates and retirement, to increase efficiency within the IT environment. We manage operational status of client by using database, and those data can be a valuable tool for continuous improvement of business environment.
Phone / PBX
With regards to the installment of phone equipments (phone / PBX ), we offer a package of managed services including vendor selection, design, installment, operation and maintenance. We also provide consistency of the service regardless of changes in office layout, office relocation and/or other changes relating to organizational structure.
Helpdesk
We provide a single point of contact for user inquiries related to hardware troubles, software operating procedures, trouble shootings and other service requests.
Network Service
This service provide for the construction of and operational management over an optimal IP network. Rather than being limited to a focus on individual overseas offices alone, this service offers for smooth IP network connectivity between Japan and individual overseas offices as well as amongst and between the individual offices themselves. Confronting the challenges of manpower shortages supporting network operations, this service enables cost-effective network operational control.
Network Server
We provide the establishment and operations management of an optimized IP network. In addition to network amongst and/or between overseas branches, we also provide smooth establishment of IP network amongst and/or between domestic branches and overseas branches. The service enables high cost / performance ratio in network operations management, and resolves the manpower shortages.
IP Network
We offer an efficient IT operations. To achieve the efficiency, we manage a set of network-related processes of procurement, design, establishment, testing and operations.(We also offer optional service including WAN management.)
Leased Line
We offer selection and procurement of leased line services amongst various types such as IP-VPN and Internet VPN. With our long time experiences, we choose the most suitable service for customer business with optimized costs.
Datacenter and Business Contingency / Disaster Recovery (BC/DR)
We provide housing and/or hosting service of servers with durable, secure and highly reliable datacenter. Also, we offer BC/DR services including support of planning, design, establishment and operation.
Human Performance Improvement Service
Human Capital Management
We provide a Software as a Service (SaaS) environment of Human Capital Management. The service lead your company's personnel strategy to success . It strongly supports execution phase in human resources strategy by various modules (functions), such as "Employee Profiles""Goal Execution", "Succession", and so on. These modules enable to visualize your company's personnel Information .This service is optimized to 34 language. We also provide effective support and consultation.
e-Learning Services
We provide a Software as a Service (SaaS) environment of e-learning. The service enables employee training with no limit to time and place by using PC and internet. Large-scaled services, for instance, training of a million of employees are available. Globally adopted services such as Multilanguage course are also available.
We provide an effective and efficient tool for permeation of corporate vision and/or compliance to all corporate members, security training, in-house transfer of technology and know-how and training for sales staffs.
Security Service
We provide comprehensive security management and prevent critical information from leakage and/or corporate assets from illegal access. We also provide comprehensive support service including grasping of security needs in customers’ business, security solution and operations management. Security consulting service is also available. To protect confidentiality and integrity of overseas information assets, we offer establishment of security management that is fit to domestic environment, setting up objectives of and management of security level.
Global On-site Service
Designed for companies entering global markets in Asia (Japan, China, Southeast Asia), Oceania, North America or Europe, we offer local-level IT platform development and operations services as well as maintenance services. In concert with each overseas subsidiaries, NEC offers consistent services based on the NEC Global Services Standard, and stands ready to meet our client’s needs in the best way possible.
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