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What is GIM?

Global IT Management (GIM) is an "approach to maintain and manage globally the quality of IT services that are required in order for companies developing global business to progress with their work."

Illustration of overcoming issues with GIM

Global IT Management (GIM) is an "approach to maintain and manage globally the quality of IT services that are required in order for companies developing global business to progress with their work." Rather than creating IT organizations or optimizing IT services for each country or region, it is the construction of a comprehensive management system that targets all sites from a global point of view.

In order to promote GIM, the following items must be implemented.

  • The IT division comes up with a global IT strategy in line with the company's global business strategy, and carries out specific goal management.
  • The company is able to develop and acquire global IT personnel, and constructs and operates a global organization system.
  • There is a system for global evaluation of performance, and performance and pay are linked globally.
  • A social environment assessment that can respond to the laws and regulations, business customs, culture and customs and other areas is being implemented.
  • There must always be agreement regarding the service level with the customers or users.
  • The practicality of the social and IT infrastructure of each country must be correctly understood.
  • IT services that are adapted to the special attributes of each site are being provided.
  • IT costs optimization is carried out by managing IT costs globally and totally optimizing them.