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Service & Support

The best solution and the best service with our comprehensive "know-how" you need to operate, maintain, and extend your system.

The NEC Air Traffic Control System Team is working hard to ensure the best balance between the system design and logistic support services in order to provide customers with the required performance at a low life-cycle cost.
Integrated Logistic Support (ILS) is an important part of the engineering efforts that are taken into the system architecture.
System engineers work in close cooperation with system operators and maintainers to ensure that the logistic support requirements of the system are taken into consideration in their design process.
NEC provides the best solution and service with our comprehensive “know how” you need to operate, maintain and extend your system.

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Installation and Maintenance Support

NEC provides customers with full services and supports for system installation and maintenance at minimum cost.

  • Complete turnkey installation
  • Provision of NEC's supervision of customer's own installation personnel
  • On-site preventive and corrective maintenance services by NEC technicians

Technical Assistance and Consulting Services

NEC offers a wide range of services to support your business.

  • Site evaluation and selection
  • Computer modeling and simulation of system performance
  • Proposal of Service Life Extension Program

Logistics Support Services

NEC provides customers with very comprehensive and effective logistic supports.

  • Spare parts
  • Operation and maintenance manual
  • Class and On-the-Job Training(customer-tailored training available)
  • Repair services
  • Overhaul & upgrade
  • Help-desk

Any support contracts specifically tailored to customer's needs

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Communications
ADS/CPDLC
Navigation
GBAS
MSAS
MSV
Surveillance
ASR
SSR
Air Traffic Control
TRCS
ARTS

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