General descripton of Maintenance Services

For more details about maintenance support services, click your country below to visit our sales partners' sites. For Maintenance services in other countries, please contact us.

NEC Storage offers you the following services:

Hardware maintenance service

We meet your needs by combining free warranty and extended (contract) warranty services.

Additionally, you may select from our various menus when you require service. We provide you with professional support through our extensive maintenance support locations.

Software maintenance service

We have prepared three support menus for our Program Products

  • Response Service (RS): response to any inquiries from our users
  • Information Service (IS): provision of technical information about our PP products
  • License Service (LS): provision of Version upgrade/Revision upgrade services

If you are interested in purchasing our products and/or services, click your country below to visit our sales partners' sites. For inquiries for other countries regarding purchases or partners, please contact us.