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Big Data-Customer Retention [3:08]

Overview

NEC's customer retention solution can predict potential churners on a network far more accurately than any available service. Ichiro Akimoto, NEC's Principal Researcher for Big Data Strategy talks to Deborah Collis about how network operators can use this technology to preempt churners, target specific promotions and further monetize their network assets.

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(March 28, 2016)

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