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Universal Design Friendly to Humans and the Earth

Policy

NEC is promoting universal design (UD) across the NEC Group as part of realizing the Group Vision of “an information society friendly to humans and the earth.”

In a society where IT and networks are becoming increasingly integrated, there is now a need for devices, services and systems that are easy to use so that many different people can have greater access to information anytime, anywhere.

Based on UD principles, NEC aims to supply products and services that a wide variety of people can use (“accessibility”), that are easier to use (“usability”), and that deliver original value to customers while also being attractive (“innovation”). NEC is promoting the creation of products and services that offer greater value to customers through the promotion of development processes that incorporate “user-centered design” (UCD).

* Please follow this link for details.

Framework and process

In October 2007, NEC Corporation established an internal organization to help achieve universal design friendly to humans and the earth. Universal design is a key priority throughout the entire NEC Group. NEC aims to conduct product development that takes into account a more diverse array of customers. To that end, we have registered a wide range of customers, including senior citizens, people with poor vision, people hard of hearing, and people with physical handicaps as "Universal Design Monitors," and they are cooperating with us in product development.

Moreover, in the realization of universal design friendly to humans and the earth, development processes are extremely important. At the planning and survey stage, we observe the living conditions and product usage environment of targeted customers, listen to their frank opinions, and strive to grasp their needs as accurately as possible. At the development and design stage, we build prototypes based on various ideas., and have customers evaluate these ideas and prototypes,. We then send feedback on the results of our findings to development divisions.

By implementing this kind of "user-centered design," we are able to produce products with excellent accessibility and usability.

* For details on the UD Development Process, please follow this link.