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In order to satisfy customer expectations, NEC listens carefully not only to customer feedback received in the course of daily business operations, but also to feedback from CS surveys and various communication channels.
We have established a mechanism for reflecting this feedback in business activities, so as to enhance products and services.
Creating products and services that satisfy customers begins with obtaining the opinions and desires of customers. To attain true customer satisfaction, we must listen carefully to various customer remarks, including criticism, requests, and suggestions. Please tell us even small comments that you would like to share with us.