What is your role and job as a leader in NEC's first overseas division?
Tell us about the work involved in developing business globally, and which points are of particular importance to you.
In global business there are many differences between regions and countries, such as language barriers, different legal regulations and policies, different customer needs, and different levels of available infrastructure. To overcome these differences in the most effective way possible, we are using a process called Ready to Sell. With Ready to Sell, products, definitions for system integration, prices, logic, maintenance and other factors are pre-defined in a check sheet that we use when developing a business field.
To meet the broad range of cyber security needs in the international community, we are particularly focused on developing human resources. For example, we are working closely with the Economic Development Board of Singapore to send people to the Japanese Cyber Security Factory, which is a specialized cyber intelligence center, for five months of training. We are also training experts in cyber security. We are able to do this because we have a very close connection with NEC in Japan.
What is your focus as a business leader and your take on future developments?
Recently we opened a Singapore version of the Cyber Security Factory that has been so successful in Japan. We will be cooperating with the Japanese Cyber Security Factory by sharing information about cyber attack threats, so that we can guard our customers systems 24 hours a day.
However, we will not simply be transplanting Japanese know-how and processes. Rather, we will be using Japanese experience and technologies to develop solutions and services tailored to the circumstances and needs of our customers in their own regions. We also plan to add original made-in-Singapore elements to strengthen our global security monitoring network. In the future, we hope to look beyond APAC and also provide security solutions to Europe, South America, Africa and other areas.